If you work in social media, there's a good chance you've had to deal with customer service issues a few times in your career. Maybe you're a one-person team. Maybe you work for a major corporation that has an entire social support department. Either way, it's a known fact that customers expect ... VIEW POST
Archives for October 2017
Coffee With: Katie Winnen of Project Take Care
Coffee dates are the not-so-new antidote to the dreaded awkward networking event. Since we're living in a world where everything can be done virtually, I figured this was the perfect opportunity to launch a #CoffeeWith series where I get to introduce you to someone who inspires me. And you can drink ... VIEW POST